Terms of service

OVERVIEW

This website is operated by Movely.

By accessing movelyshop.com, creating an account, placing an order, or using any of our services, you agree to these Terms of Service and the other policies available on our website.

If you do not agree with these terms, please do not use our website or purchase our products.

1. USE OF THE WEBSITE

You may use this website only for lawful purposes.

You must not use the website to:

  • Commit fraud;

  • Provide false information;

  • Violate another person’s rights;

  • Attempt to damage or interfere with the website;

  • Submit unauthorized payments;

  • Use automated systems to copy or extract website content;

  • Carry out any illegal or abusive activity.

We may restrict or suspend access when we reasonably believe that these terms have been violated.

2. STORE PLATFORM

Our store is hosted on Shopify.

We may also use third-party services to process payments, fulfill orders, prevent fraud, provide customer support, analyze website performance, and deliver products.

These service providers may have their own terms and privacy policies.

3. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, images, colors, sizes, prices, and specifications.

However:

  • Colors may vary depending on your screen and lighting;

  • Measurements may vary slightly;

  • Packaging may change;

  • Product appearance may have minor production variations.

Nothing in this section limits your rights if a product is materially different from its description.

4. PRODUCT AVAILABILITY

Products may be available in limited quantities.

We may:

  • Change or discontinue products;

  • Limit purchase quantities;

  • Restrict sales in certain countries;

  • Cancel an order if a product becomes unavailable.

Adding an item to your cart does not reserve it.

5. PRICES

Prices may change without prior notice.

The final product price, shipping cost, taxes, and other applicable charges will be displayed at checkout before payment.

If a clear pricing error occurs, we may contact you or cancel the affected order and issue a refund.

6. ORDERS

Placing an order does not guarantee acceptance.

We may refuse, limit, hold, or cancel an order for reasons including:

  • Product unavailability;

  • Payment failure;

  • Suspected fraud;

  • Incorrect customer information;

  • Incorrect pricing;

  • Delivery restrictions;

  • Violation of these Terms.

If payment has already been collected for a cancelled order, the applicable amount will be refunded to the original payment method.

7. CUSTOMER INFORMATION

You are responsible for providing complete and accurate:

  • Contact information;

  • Billing information;

  • Delivery address;

  • Telephone number;

  • Email address.

Movely is not responsible for problems caused by incorrect or incomplete information provided by the customer, except where required by law.

8. PAYMENTS

Available payment methods are shown at checkout.

Payments may be processed by Shopify, PayPal, card networks, banks, digital wallets, or other payment providers.

You confirm that you are authorized to use the selected payment method.

Your bank or payment provider may apply currency conversion or international transaction fees.

9. PROMOTIONS AND DISCOUNTS

Promotions and discount codes may have specific conditions, including:

  • Validity periods;

  • Eligible products;

  • Minimum order amounts;

  • Usage limits;

  • Country restrictions;

  • Product exclusions.

Discount codes generally cannot be exchanged for cash or combined with other promotions unless expressly stated.

We may cancel promotions affected by fraud, misuse, or clear errors.

10. SHIPPING

Shipping is governed by our Shipping Policy.

Delivery times are estimates unless expressly stated as guaranteed.

International orders may be subject to customs duties, taxes, or import charges.

Customers are responsible for providing an accurate delivery address and monitoring tracking information.

11. RETURNS AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our:

  • Return and Refund Policy;

  • Order Cancellation and Modification Policy;

  • Shipping Policy.

Nothing in these Terms limits mandatory consumer rights available in your country.

12. INTELLECTUAL PROPERTY

The Movely website and its content, including logos, text, images, graphics, videos, product descriptions, designs, and layouts, are protected by applicable intellectual property laws.

You may use the website for personal and non-commercial purposes.

Without written permission, you may not:

  • Copy or reproduce website content;

  • Republish product images or descriptions;

  • Use the Movely name or branding misleadingly;

  • Sell or commercially exploit our content;

  • Remove copyright or trademark notices;

  • Extract website information using automated tools.

13. REVIEWS AND CUSTOMER CONTENT

When submitting a review, photo, video, comment, or suggestion, you confirm that:

  • You own the content or have permission to use it;

  • The information is honest and accurate;

  • It does not violate another person’s rights;

  • It is not unlawful, offensive, fraudulent, or misleading.

You allow Movely to use submitted content for operating, improving, and promoting the store, where permitted by law.

We may remove content that violates these Terms.

14. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Movely is not responsible for the content, security, availability, products, or practices of third-party websites.

Please review their terms and privacy policies before using them.

15. WEBSITE AVAILABILITY

We aim to keep the website accurate, secure, and available.

However, we cannot guarantee that the website will always be uninterrupted, error-free, or available without technical problems.

We may temporarily suspend access for maintenance, updates, security, or operational reasons.

16. LIMITATION OF LIABILITY

To the extent permitted by law, Movely is not responsible for indirect or unexpected losses arising from the use of the website or services.

Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory consumer protections.

17. CHANGES TO THESE TERMS

We may update these Terms when our services, practices, or legal requirements change.

The latest version will always be published on this page.

Changes apply from the date the updated version is published, unless applicable law requires otherwise.

18. GOVERNING LAW

These Terms are subject to applicable laws.

Nothing in these Terms removes mandatory consumer protections available under the laws of your country of residence.

19. CONTACT

For questions about these Terms of Service, contact:

Movely

Email: contact@movelyshop.com

Website: movelyshop.com