Payment Policy

1. ACCEPTED PAYMENT METHODS

Payment methods available for your order will be displayed at checkout.

Depending on your country and device, available methods may include:

  • Visa;
  • Mastercard;
  • American Express;
  • PayPal;
  • Digital wallets;
  • Other local payment options.

Availability may change without notice.

2. PAYMENT AUTHORIZATION

Submitting an order authorizes the applicable payment provider to charge the total shown at checkout.

An order is not fully accepted until payment is successfully authorized and the order is confirmed by Movely.

We may cancel or hold an order if payment cannot be verified or if the transaction is identified as potentially unauthorized or fraudulent.

3. CURRENCY

Prices may be displayed in your local or selected currency, depending on your location and store settings.

The final payable currency and amount are shown at checkout.

Your bank or payment provider may apply:

  • Currency conversion;
  • Foreign transaction fees;
  • International processing fees;
  • Other charges.

These charges are imposed by the payment provider and are not controlled by Movely.

4. INSTALLMENTS

Installment payment may be offered by eligible third-party payment providers in certain countries.

Eligibility, number of payments, interest, fees, approval, and repayment terms are determined by the relevant provider.

Available installment options will be displayed at checkout. Movely does not guarantee approval.

5. PAYMENT SECURITY

Payments are processed through third-party payment providers and Shopify-supported systems.

Movely does not receive or store complete card details when payment is processed directly by an authorized payment provider.

Customers are responsible for ensuring that they are authorized to use the payment method submitted.

6. FAILED OR DECLINED PAYMENTS

A payment may be declined for reasons determined by your bank or payment provider.

Verify that:

  • Your card information is correct;
  • Your billing address matches bank records;
  • Sufficient funds or credit are available;
  • International and online transactions are enabled;
  • Any required authentication is completed.

Contact your bank if the problem continues.

7. PRICING ERRORS

We make reasonable efforts to display accurate prices.

If a material pricing error occurs, we may contact you for instructions or cancel the affected item and issue a refund.

We are not required to fulfill an order at an obviously incorrect price where applicable law allows cancellation.

8. TAXES AND CUSTOMS CHARGES

Taxes collected during checkout will be displayed before payment.

International shipments may also be subject to import duties, customs fees, brokerage charges, or local taxes that were not collected at checkout.

Responsibility for those charges is described in our Shipping Policy.

9. REFUNDS

Approved refunds are issued to the original payment method.

We generally cannot send a refund to a different card, bank account, PayPal account, or payment method.

If the original payment method is no longer available, contact your bank or payment provider for assistance.